Privacy Policy

Thank you for your interest in our website and our company.
We are fully aware of the importance of protecting your personal data and privacy. To ensure that you are fully aware of how your personal data is collected, processed and used on our websites, please read the following guide.

1. Controller for processing personal data
Your data is processed on behalf of
elumatec AG

Pinacher Strasse 61
75417 Mühlacker
Controller and CEO Paolo Bianchi.
Our data protection officer can be contacted via the postal address above or by e-mail at

2. Data collection for use in internal systems
When you access our website, the technology built into your internet browser means that it automatically sends data to our web server. This includes the time and date of your visit, the URL of the referring website, the file retrieved, the type of browser, the operating system and the IP address you used. This data is stored separately from other data that you submit while using our online services. This data is not associated with an individual person. The data is logged to ensure system security.

3. Collection and processing of personal data
Personal data is only collected and processed if you voluntarily send us your personal data via our website. This can be done as follows:

3.1 Processing data when using our forms
You can contact us via our website using the following forms:
- Registration for "Behind the scenes"
- Queries regarding our products
- Queries regarding our services
- Registration for a trade fair
- Contact query (general, for sales, for press releases, for jobs/career opportunities)
The personal data which is sent to us depends on the input mask used when contacting us.
The personal data you enter is collected and stored solely for internal use and our own purposes. The respective purposes depend on the nature of your query and include
- customer acquisition, in particular for written/telephone contact
sending advertising by post and e-mail
- creating sales statistics (solely for internal use)
- forwarding on to your nearest sales/service location
We may arrange for your data to be passed on to one or more processors, e.g. service providers, subsidiaries or dealers, who will also solely use the personal data internally, and this use will be attributable to us.

3.2 Processing data when ordering from the spare parts shop
Prior registration is required when ordering replacement parts from us, and we will complete this for you when you submit your request. To do this, we will generate a personal username and password for you and send them to you. This information will be linked to the company data (including your contact details) we have stored, and will be used to process your replacement parts order.

3.3 Legal basis for the processing of your data
The legal basis for processing your data is provided by your consent (in accordance with Art. 6 Para 1. lit. a GDPR).
We will store your data for the duration of the validity of your consent or until its purpose has been fulfilled. This data will thereafter be deleted, provided that there are no further legal obligations to continue to store the data.
We will not use your data for automated decision-making or for profiling.

4. Sending data to third parties
For all other domains: please note that the data is not transferred in encrypted form, and therefore no confidential information should be sent via the forms.
If it is necessary to send your data to third parties in order to process your request, the data will only be sent to our affiliated companies or to service providers we have commissioned.
Your personal data will only be sent to other third parties with your express permission, unless we are legally required to do so or in order to protect the rights, property and security of elumatec AG.
If external service providers are given access to personal data, we require them to implement legal, technical and organisational measures to ensure that data protection regulations are adhered to.

5. Cookies
Among other things, our website uses what are known as "cookies", which help make our overall online services more user-friendly, effective and secure - for example to speed up navigation on our platform. Cookies also allow us to measure how often pages are visited and how users generally navigate around our website. Cookies are small text files that are stored on your computer. Please note that some of these cookies are sent from our server to your computer. These are sometimes referred to as "session cookies", and they differ from other cookies in that they are automatically deleted from your hard drive when you close your web browser. Other cookies remain on your computer and allow us to recognise your computer when you next visit our website. These are known as "persistent cookies". You can of course disable cookies at any time, provided that your web browser allows it.

6. Use of Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google. Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can withdraw your consent for data to be collected and stored at any time with effect for the future. Alternatively, you can use the Google Analytics opt-out browser add-on (, provided it is available for your browser.
Please note that this website uses Google Analytics with the IP anonymisation extension, and IP addresses are therefore only processed in a shortened form to prevent persons from being identified.
Visit to find out how Google uses data.

7. Links to other websites
Our website contains links to other websites. We have no influence on whether or not the operators of other websites adhere to data protection regulations.
We are responsible for ensuring the content we provide adheres to the general regulations. A distinction should be made between the content we provide and links to content created by other providers. We accept no liability for, and claim no ownership of, external content accessed via links on our website.
The party offering websites to which reference is made shall be solely liable for illegal, faulty or incomplete content and in particular for damage arising from the use or non-use of information presented in this fashion.

8. Your rights relating to your personal data
In accordance with the EU General Data Protection Regulation, you have a right at any time to be provided with information free of charge relating to your stored personal data and, where applicable, a right to have this data corrected, restricted or deleted. If we are required to comply with legal retention requirements, we will restrict your data for further processing so that it can no longer be used for the aforementioned purposes.
You retain the right to receive an electronic copy of your personal data stored on our servers.
You can withdraw your consent for your stored data to be collected and processed at any time. In this case, we will immediately delete your stored data, or block or restrict the processing of the data which cannot be deleted owing to statutory rules.
If you have any concerns, please see the contact details below.
If you believe that elumatec AG is processing your data in non-compliance with the applicable data privacy regulations, you have the right to lodge a complaint with a supervisory authority of your choice for data privacy.

9. Data security
We ensure that our website and other systems are secure by taking technical and organisational precautions against loss, destruction, access, modification or dissemination of your data by unauthorised persons. The security precautions are being improved continuously in accordance with the relevant technological advancements.
Access to your online shop account is protected by your personal password. You should always keep your access information confidential and close the browser window once you have finished your communication with us, in particular if the computer you are using is also used by others.

10. More information and contact details
If you have additional questions concerning data protection, please contact us. For questions on collection, processing or use of your personal data, for details on the right to be informed, and for information on the correction, blocking/restriction or deletion of data and on withdrawing previous consent, please contact:
elumatec AG
Data protection officer
Pinacher Strasse 61
75417 Mühlacker

Consent issued under article 7-8-9 of the European Regulation 2016/679. *
Granted that
1. has already read carefully and understood in all its parts, the information note according to article 7-8-9 of the European Regulation 2016/679; 2. is fully aware of his own rights according to article 7 Leg. Decree 196/2003; 3. acts in complete freedom and without any conditioning and/or psychological pressure; that being stated

Expresses his/her full consent
to the collection and treatment of his/her own personal, common and in some cases also sensitive, data, necessary to the purposes of point a) of the above mentioned information note.

Yes No ndr: The signature is replaced by the click

Consent to “direct marketing” (optional). The undersigned, by signing the present document, expresses even his/her explicit and specific consent also for the purposes of point b) of the information note and then the undersigned agrees to the receipt of advertising material/messages such as brochures, invitations, newsletters, by mail, e-mail and similar, from the Data Controller or from the subjects specified in paragraph g) of the information note. It is understood that the undersigned has the right to revoke this consent at any time by contacting the Data Manager.

Yes No ndr: The signature is replaced by the click
Please note that fields marked with * are mandatory!